- The customer has the right to return a product within ten (10) calendar days from the date of purchase.
- In case of return, the customer must return the product to its original condition, i.e. without having it either damaged or having its packaging unseal and this must be accompanied by its purchase document.
The shipping cost of the return is borne by the customer.
- In case of return the customer must inform the store either by filling out the return form or by informing by e-mail at: tokipaki157@gmail.com
- Upon the receipt of the product, the store undertakes the responsibility to communicate with the customer within a reasonable time period, so that the product can be either replaced by another equivalent or its price will be refunded within thirty (30) calendar days.
- To avoid your own inconvenience, it is good to check carefully at the time of delivery of your order, the condition of the products and their intact packaging, in order to immediately detect any obvious defects (e.g. broken goods, wrong type et.c.).